Table of Contents
- Introduction
- Digital Downloads ‑ MEGA vs. Digital Downloads: At a Glance
- Deep Dive Comparison
- Use Cases and Practical Scenarios
- Migration, Data, and Operational Considerations
- The Alternative: Unifying Commerce, Content, and Community Natively
- Migration Checklist and Operational Advice
- Operational Costs and Pricing Dynamics
- Common Merchant Questions (Practical Answers)
- Conclusion
- FAQ
Introduction
Selling digital products from a Shopify store should be straightforward: attach a file, let customers checkout, and deliver the download. In practice, merchants face trade-offs between simplicity, control, and the ability to scale into courses, memberships, or bundled physical + digital offers. Choosing the wrong plugin or platform can fragment the customer experience, raise support costs, and limit long-term revenue potential.
Short answer: Digital Downloads ‑ MEGA is a feature-rich third-party app that focuses on file delivery, licensing, and branding controls; Digital Downloads (by Shopify) is a lightweight, native tool for attaching files to products and delivering direct download links. Neither is built to be a complete, native course and community platform inside Shopify — for merchants who need to unify commerce, content, and community without sending customers offsite, a native platform like Tevello offers a higher-value, integrated alternative.
This article provides an objective, feature-by-feature comparison of Digital Downloads ‑ MEGA and Shopify’s Digital Downloads to help merchants decide which app fits their needs. It then explains the benefits of a natively integrated solution for courses and communities and introduces Tevello as an alternative that keeps customers “at home” on Shopify while enabling higher LTV and simpler operations.
Digital Downloads ‑ MEGA vs. Digital Downloads: At a Glance
| Attribute | Digital Downloads ‑ MEGA (Sellkite Business) | Digital Downloads (Shopify) |
|---|---|---|
| Core function | Advanced file delivery, license keys, branded download pages | Attach and deliver digital files to orders |
| Best for | Merchants needing branded download pages, license keys, and tiered storage | Merchants needing simple free downloads or basic digital products |
| Rating (reviews) | 5.0 (31 reviews) | 2.6 (247 reviews) |
| Native vs. external | Third-party Shopify app (Sellkite) | Shopify-developed, native app |
| Key strengths | License keys, storage tiers, branding, per-order unique files | Seamless Shopify integration, simple setup, customer account links |
| Pricing model | Free tier + paid plans ($12.99–$25.99/month) with storage limits | Pricing not specified on listing (no paid tiers shown) |
| Notable limits | Storage caps on lower plans, app-level configuration required | Limited advanced features for licensing, branding, or course-style delivery |
Deep Dive Comparison
Core Philosophy and Positioning
Digital Downloads ‑ MEGA (Sellkite Business)
Digital Downloads ‑ MEGA positions itself as an all-in-one solution for selling and managing a full range of digital files: e-books, videos, templates, software, and more. It emphasizes features that matter for sellers who need more than a simple attachment — downloadable limits, license keys, per-order unique files, and branded download pages with custom fonts and logos. Its pricing tiers explicitly include storage allocations, which frames the product as a file-hosting and management tool as much as a delivery mechanism.
Digital Downloads (Shopify)
Shopify’s Digital Downloads app aims for minimal friction. It focuses on letting merchants attach files to product SKUs, send download links after purchase, and set basic download limits. Being a Shopify-developed app, it integrates tightly with Shopify’s product model and checkout. It intentionally stays lightweight and straightforward, which keeps setup fast but limits advanced use cases like licensing, customizable sender emails, or complex storage tiers.
Features Compared
File Types and Delivery
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Digital Downloads ‑ MEGA:
- Supports a wide range of files (PDFs, videos, ZIPs, software).
- Offers secure file delivery and features to limit downloads.
- Supports delivery by file upload or by URL.
- Includes options to deliver unique files per order (useful for custom digital art or individualized deliverables).
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Digital Downloads:
- Supports common file types (PDF, JPEG, ZIP, etc.).
- Sends direct download links on purchase and allows merchants to resend links.
- Focuses on quick attachments to product SKUs and basic download limits.
Practical takeaway: For merchants distributing many file types or generating per-order unique files, MEGA offers more control over how files are hosted and delivered. For merchants whose digital products are static files attached to SKUs, Shopify’s Digital Downloads minimizes setup time.
Branding and Customer-Facing Pages
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Digital Downloads ‑ MEGA:
- Lets merchants add fonts, logos and colors to download pages.
- Offers custom sender email options on higher tiers and a custom email domain on enterprise plans, which improves branding and deliverability.
- Has features for branded download experience and priority support for higher-paying customers.
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Digital Downloads:
- Uses Shopify’s native emails and store branding.
- Limited customization targeted specifically at the download email or page beyond Shopify’s theme capabilities.
Practical takeaway: Merchants who prioritize a branded delivery experience and control over sender emails will find better options in MEGA’s higher plans.
Licensing, Keys, and Security
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Digital Downloads ‑ MEGA:
- Built-in support for license keys and unlimited license key generation on several plans.
- Download limits, secure links, and priority support available depending on plan.
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Digital Downloads:
- Lacks native license-key generation or advanced DRM controls.
- Relies on simple download links and Shopify’s order controls.
Practical takeaway: Software vendors or merchants selling licenses should favor MEGA for out-of-the-box license key capabilities. Shopify’s tool is not designed for license management.
Storage and Scalability
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Digital Downloads ‑ MEGA:
- Explicit storage tiers: Free plan 500MB; Pro 10GB; Max 50GB; Enterprise 1,000GB (1000GB described as “20x More Storage” on the Enterprise plan).
- Limits on orders and products for the free tier (15 orders, 3 products).
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Digital Downloads:
- No explicit app-level storage tiers listed on the app page (delivery typically uses Shopify Files or merchant-hosted storage).
- Scalability depends on Shopify account and merchant architecture.
Practical takeaway: MEGA’s storage tiers make cost predictable for file hosting directly through the app. Shopify’s model can be simpler for merchants who keep files in Shopify or external CDNs, but predictable hosting costs are not provided through the Digital Downloads app.
Bundling Digital & Physical Products
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Digital Downloads ‑ MEGA:
- Allows attaching multiple files to products and variants; supports custom file delivery by order.
- Can be used to bundle digital assets with physical products, though additional setup or other apps may be required to enable membership-style access.
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Digital Downloads:
- Allows combining digital files with physical or digital product variants easily within Shopify’s product model.
- Strong, native behavior for bundling at checkout since it is a Shopify tool.
Practical takeaway: Shopify’s Digital Downloads offers a seamless pairing of physical and digital SKUs because it is native to Shopify’s product model. MEGA supports bundling but charges for storage and advanced features that make bundling predictable.
Course, Membership, and Community Capabilities
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Digital Downloads ‑ MEGA:
- Focused on file delivery, not on structured course content, drip, or community features.
- No native memberships, gated communities, or progress tracking described on the app page.
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Digital Downloads:
- Designed for single-file delivery per order; does not provide course structure, drip scheduling, forums, or community features.
Practical takeaway: Neither app is purpose-built for building an integrated course or community experience within Shopify. Merchants wanting native course pages, communities, memberships, quizzes, certificates, or drip schedules will need a different solution or an additional app.
Pricing and Value
Digital Downloads ‑ MEGA Pricing (Plans)
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Free Plan (Free)
- 500MB storage
- 15 orders
- 3 products
- Unlimited license keys
- Download files by URL
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Pro Plan ($12.99/month)
- 10GB storage
- Unlimited orders
- Unlimited digital products
- Unlimited license keys
- Download files by URL
-
Max Plan ($19.99/month)
- Everything in Pro +
- 50GB storage
- Custom sender email
- Priority support
-
Enterprise Plan ($25.99/month)
- Everything in Max +
- 1000GB storage
- Custom email domain
- Priority support
Value assessment:
- MEGA’s tiered approach is transparent about storage and support. For merchants with many large files (videos, high-res imagery, large software packages), paying for predictable storage and branded sender options can be good value.
- The free tier is useful for testing but may be too constrained for scaling merchants (15 orders, 3 products).
Digital Downloads Pricing
- Pricing details are not provided on the app listing. Historically, Shopify’s Digital Downloads has been available without an explicit paid plan, as a lightweight native utility.
Value assessment:
- The lack of specified app-level pricing keeps cost predictability low when scaling files, licenses, or branding needs. For merchants who only need basic attachments, this is good value; for those needing license management or large storage, it’s less clear.
Practical advice: Describe “value for money” in terms of features needed, not just monthly fees. MEGA provides predictable hosting and license features for a clear monthly fee. Shopify’s Digital Downloads is better value for minimal needs but becomes risky when the product set or community ambitions grow.
Integrations & Ecosystem
Digital Downloads ‑ MEGA
- Works With: Thank you page, email page customizations.
- As a third-party app, it integrates with Shopify stores via the Shopify app system but depends on app-level customization to connect to other tools or workflows.
Digital Downloads
- Works With: Customer accounts.
- Being built by Shopify, the app leverages Shopify’s native features and is less likely to break with platform updates. It integrates smoothly with Shopify’s checkout and order model.
Practical takeaway: Native apps pick up integrations and platform features more naturally. Third-party apps can offer richer specialized features but need active maintenance and potentially separate integrations.
Usability & Merchant Experience
Merchant Admin Experience
-
MEGA:
- Dashboard and plan-based features give visible controls over storage, keys, and branding.
- Some merchants will appreciate the fine-grained controls; others may find multiple plans and storage caps add management overhead.
-
Digital Downloads:
- Minimal UI focused on attaching files to products.
- Lower learning curve; less configuration.
Customer Experience
-
MEGA:
- Branded download pages, custom sender email, and unique-file-per-order features improve perceived professionalism.
- Higher-tier plans reduce deliverability problems by allowing custom domains and sender addresses.
-
Digital Downloads:
- Customers receive standard Shopify checkout and email flows with simple download links.
- No special course pages, progress, or community features.
Practical takeaway: If professional branding and deliverability are priorities, MEGA’s paid tiers are better suited. If the goal is a frictionless purchase and immediate download, Shopify’s app gives that quickly.
Support, Reviews, and Trust Signals
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Digital Downloads ‑ MEGA:
- Rating: 5.0 based on 31 reviews.
- A high rating is a strong signal, but the sample size is small. Merchants should read the reviews to confirm which features are praised.
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Digital Downloads:
- Rating: 2.6 based on 247 reviews.
- The larger review count increases the signal strength; the lower rating suggests merchants are running into limitations or support pain points with the app.
Practical takeaway: Ratings and review counts both matter. A smaller number of five-star reviews can indicate excellent experiences for a niche set of merchants, while a larger number of mixed reviews often reveal scaling or edge-case issues with a lightweight tool.
Reporting, Analytics, and Order Tracking
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Digital Downloads ‑ MEGA:
- Focused on delivery metrics and order-level file management; reporting likely centered around file usage, download counts, and license issuance. Exact analytics offerings should be verified in the app UI.
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Digital Downloads:
- Relies on Shopify’s native order and customer reporting.
- Download activity is trackable at the order level through Shopify, but specialized course analytics or member progress reporting are not available.
Practical takeaway: For course creators who need completion rates, quiz performance, or membership engagement metrics, neither app provides robust course analytics. Additional tools or a native course platform would be required.
Security, Compliance, and File Hosting
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Digital Downloads ‑ MEGA:
- Emphasizes secure delivery and download limits; storing files within app-hosted storage is practical but introduces dependency on the app’s uptime and security posture.
- Enterprise plans offering custom email domains and higher storage are oriented toward merchants who want control over branding and delivery.
-
Digital Downloads:
- Uses Shopify’s infrastructure for order processing; files may be stored in Shopify Files or delivered from merchant-hosted sources.
- Security leverages Shopify’s platform-level protections, which is a strong baseline.
Practical takeaway: App-hosted storage can be convenient and predictable, but merchants should evaluate backup strategies and SLA expectations. Native Shopify storage ties into the platform’s security and backups.
When to Choose Each App
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Choose Digital Downloads ‑ MEGA if:
- Licensing, license key distribution, or individualized file delivery is required.
- Branded download pages, custom sender emails, and predictable storage tiers are important.
- The merchant needs app-level priority support and large file hosting without building external systems.
-
Choose Digital Downloads (Shopify) if:
- The need is simply to attach files to SKUs and deliver downloads after checkout.
- Quick setup and native Shopify integration outweigh brand-level customization.
- The merchant plans to combine physical and digital SKUs frequently and wants the simplicity of Shopify’s product model.
Use Cases and Practical Scenarios
Small Creator Selling E-books and Printable PDFs
- Best fit: Digital Downloads (Shopify).
- Reason: Low overhead, fast setup, and native order handling. No need for license keys or heavy branding in the delivery email.
Software Seller Requiring License Keys and Secure Deliveries
- Best fit: Digital Downloads ‑ MEGA.
- Reason: Built-in license key generation and secure links reduce manual workflows. Storage tiers make large file hosting predictable.
Brand That Wants To Bundle Physical Kits With On-Demand Instructional Videos
- Short-term fit: Shopify Digital Downloads for simple file attachments.
- Long-term fit: A platform that supports native bundling, memberships, and course pages provides better LTV. Neither app is fully optimized for structured course access or community features.
Merchants Planning to Scale to Courses, Communities, or Subscriptions
- Risk with both apps: Fragmentation. Using a file-delivery app plus a separate course platform or community system often sends customers offsite, which results in loss of consistent branding, checkout friction, and higher support tickets.
Practical takeaway: For merchants with clear ambitions beyond file delivery — such as memberships, recurring billing, structured courses, and communities — a natively integrated solution avoids platform fragmentation and increases the chance of repeat sales.
Migration, Data, and Operational Considerations
Switching apps is not just about features — it’s about member data, course access continuity, and support effort. The larger the customer base and content catalog, the more complex migration becomes. For example, migrating members from a fragmented setup often requires reassigning access, restoring progress, and managing logins.
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Digital Downloads ‑ MEGA:
- Migration largely concerns file URLs, license keys, and mapping existing orders to files. The app’s storage tiers can accept large catalogs, but moving thousands of files requires planning.
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Digital Downloads:
- Uses Shopify’s product model, so migration tends to be straightforward if the merchant is already on Shopify. Moving from other course platforms is where complexity appears.
Practical takeaway: Evaluate how file URLs, customer access, and order histories will move between systems. For communities or large member bases, consider a solution that simplifies migration and keeps everything inside Shopify.
The Alternative: Unifying Commerce, Content, and Community Natively
Platform fragmentation is a practical and measurable problem. Splitting commerce, course content, and community across multiple tools forces customers to leave the store, creates separate login systems, and raises support volume. This fragmentation reduces conversion rates, complicates bundling strategies, and fragments customer data.
A natively integrated approach keeps purchase, access, and engagement inside Shopify. That simplifies checkout, preserves branding, reduces support friction, and allows merchants to design offers that combine physical goods, courses, and memberships in a single flow.
Tevello is positioned as that native, unified platform for Shopify stores. It combines courses, memberships, and community features in a way that lets merchants sell content without sending customers to a third-party site.
- For feature parity and deeper course/community capabilities, see how Tevello lists all the key features for courses and communities.
- To view outcomes from other merchants that moved to a unified approach, see how merchants are earning six figures.
Concrete proof points from merchants who moved to a Shopify-native platform:
- One merchant consolidated courses and physical products on Shopify and sold over 4,000 courses, generating over $112K in digital revenue by bundling courses with physical products. Bundling digital and physical within a single checkout made cross-sells and follow-on purchases far easier.
- A photography brand used the native platform to upsell and reengage customers, generating over €243,000 by upselling existing customers with repeat-purchase behavior accounting for more than half their sales.
- A large migration example demonstrates the operational benefits: a team migrated over 14,000 members and reduced support tickets after moving from a fragmented Webflow + custom stack into an integrated Shopify solution.
Why the native approach changes outcomes
- Unified Checkout: Using Shopify’s native checkout removes friction and preserves conversion lift from a single-site experience. Tevello is natively integrated with Shopify checkout, which simplifies purchase flows and reduces cart abandonment.
- Bundling Physical + Digital: When memberships and courses are native, merchants can create offers that pair a physical product with gated access in one purchase, increasing AOV and LTV. One brand achieved a 59%+ returning customer rate and an AOV 74%+ higher for returning buyers after bundling kits with courses (see the Klum House study).
- Customer Retention: A unified member area and community reduce login confusion and support tickets. A migration to a native platform helped one seller add 2,000+ new members and drastically cut support volume, which improved retention and lifetime value (see the Charles Dowding study).
- Measurable Growth: Consolidated platforms tend to show clearer growth pathways. One store doubled its store's conversion rate by fixing a fragmented system, illustrating how a single environment reduces friction and improves outcomes.
If considering Tevello, merchants can review pricing and plans — Tevello offers a simple, all-in-one price for unlimited courses. That pricing model is purpose-built for stores that expect to deliver multiple courses, memberships, and communities without disappearing behind per-course or per-member surcharges.
A practical next step for merchants exploring a unified approach is to trial the system and evaluate the operational benefits. Start a short test migration or pilot with a single course and measurement criteria for conversion uplift, support ticket volume, and repeat purchase rate. To get started, merchants can start a free trial on Tevello’s pricing page. (Hard CTA)
How Tevello Addresses Gaps Left By File-Delivery Apps
- Course Structure and Drip: Tevello supports structured courses with drip scheduling, lessons, quizzes, and certificates, which neither MEGA nor Shopify’s Digital Downloads provide natively.
- Memberships & Subscriptions: Tevello supports memberships and subscription workflows, making it possible to build recurring revenue directly inside Shopify.
- Community Spaces: Native community features keep conversations on the store, improving member retention and offering an upsell channel to existing customers.
- Bundles & Upsells: Because the platform is Shopify-native, bundling physical items and course access happens at checkout without redirects or manual access delivery.
- Migration & Scale: Tevello’s success stories show migration paths for large member bases and content catalogs, including how one brand migrated over 14,000 members and reduced support tickets.
Additional reading to understand merchant outcomes and best practices is available in the Tevello success stories hub, where merchants document real-world results: see how merchants are earning six figures.
Migration Checklist and Operational Advice
For merchants evaluating a move from a file-delivery app to an integrated course and community platform, consider this checklist (bulleted items for clarity):
- Audit current content inventory and file sizes to estimate required storage.
- Map current access rules and license keys to desired course/membership permissions.
- Export customer and member lists, including purchase histories and order IDs.
- Identify key support flows and common tickets to measure improvement post-migration.
- Pilot a single course or product bundle to measure conversion and support metrics.
- Plan redirects and email communications to preserve SEO and customer trust.
These steps reduce migration risk and give clear KPIs for evaluating the move.
Operational Costs and Pricing Dynamics
When evaluating costs, compare monthly fees and hidden work:
- App fees are only one part of the total cost. Consider time spent on manual license distribution, support due to fragmented logins, and revenue left on the table from poor bundling.
- Predictable storage and sender-email controls (as in MEGA plans) reduce operational tasks for merchants who handle large files.
- A native platform like Tevello can eliminate recurring integration costs and reduce the support burden by keeping everything inside Shopify.
For merchants who prefer predictable per-month pricing and unlimited course publishing, Tevello’s unlimited plan for $29/month positions itself as an investment in growth rather than a per-course cost center.
Common Merchant Questions (Practical Answers)
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Can either app deliver protected video content in a way that prevents sharing?
- MEGA provides secure links and download limits, which helps reduce casual sharing. Shopify’s Digital Downloads provides straightforward link delivery but lacks built-in DRM. For structured, view-only video with tracking and progress, a course platform built for video lessons is preferable.
-
Which option reduces customer support volume for login and access issues?
- Native course platforms that keep members on the store typically reduce login confusion. Several merchants who consolidated onto a Shopify-native course system reported material reductions in support tickets (see the Charles Dowding study).
-
Are license keys necessary if selling static e-books or templates?
- Not usually. License keys are most valuable for software, digital subscriptions, and cases where activation or per-user control is needed. For ebooks or static downloads, a simple download link is often sufficient.
-
How do these choices affect upsells and cross-sells?
- The easier it is to bundle digital and physical products in a single, native checkout, the better the merchant’s ability to upsell. Native platforms like Tevello make bundling more seamless and measurable.
Conclusion
For merchants choosing between Digital Downloads ‑ MEGA and Digital Downloads, the decision comes down to needs and scale: Digital Downloads ‑ MEGA excels when license keys, branded delivery, and predictable app-hosted storage are priorities; Shopify’s Digital Downloads is the fastest, simplest option for basic file attachments and lightweight digital products. Neither solution is a full course, membership, and community platform on its own.
For merchants who want to unify commerce, content, and community inside Shopify — avoiding fragmentation, reducing support, and unlocking higher LTV through bundling and repeat purchases — a native platform offers clear advantages. Tevello is built to provide that native experience and has demonstrable outcomes: merchants have used a unified platform to generate over $112K by bundling courses with physical products, generate over €243,000 by upselling existing customers, and migrate over 14,000 members while reducing support tickets. If the goal is to scale courses and communities while keeping customers “at home” on Shopify, explore Tevello’s simple, all-in-one price for unlimited courses. Start your 14-day free trial to unify your content and commerce today. (Hard CTA)
FAQ
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How do Digital Downloads ‑ MEGA and Digital Downloads differ in practice?
- Digital Downloads ‑ MEGA is a third-party app focused on branded file delivery, license keys, and storage tiers. Shopify’s Digital Downloads is a native, lightweight tool for attaching files to products and delivering download links. MEGA is better for licensing and branding; Shopify’s app is faster to set up for simple digital products.
-
Which app is better for selling software that requires license keys?
- Digital Downloads ‑ MEGA includes license key generation and distribution, making it a stronger fit for software vendors. Shopify’s Digital Downloads has no built-in license-key feature.
-
If the goal is to sell courses and build a member community, which is best?
- Neither Digital Downloads ‑ MEGA nor Shopify’s Digital Downloads is built as a course-and-community platform. Merchants seeking native course pages, membership gating, drip content, quizzes, and communities should evaluate a Shopify-native platform designed for those use cases. For more details and merchant results, see Tevello’s success stories.
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How does a native, all-in-one platform like Tevello compare to specialized or external apps?
- A native platform keeps checkout, access, and community within Shopify, reducing login friction, lowering support volume, and enabling bundles that increase AOV and LTV. Several merchants have documented measurable improvements after consolidating onto a native solution — for example, one brand doubled its store’s conversion rate by fixing a fragmented system. For pricing and plan details, review the simple, all-in-one price for unlimited courses.
Further reading: merchants evaluating options can read the 5-star reviews from fellow merchants for social proof and compare product capabilities with all the key features for courses and communities.


