Table of Contents
- Introduction
- Understanding Domains and Their Importance
- Steps to Point Your Domain to Shopify
- Troubleshooting Common Issues
- The Impact of a Custom Domain on Your E-commerce Strategy
- Success Stories: Real-Life Examples of Domain Impact
- Conclusion
- FAQ
Introduction
Imagine launching an online store that not only attracts visitors but also keeps them engaged and eager to return. Now, think about your store's address—does it reflect your brand and drive trust among potential customers? In today's competitive e-commerce space, a memorable domain name plays a crucial role in fostering recognition and credibility.
As part of the evolving digital landscape, more entrepreneurs are realizing the importance of owning a custom domain for their Shopify store. Insights from the latest e-commerce data reveal that businesses with dedicated domain names see higher conversion rates and customer retention. This post aims to equip you with the knowledge on how to point a domain to Shopify effectively, while also exploring the broader implications of doing so for your online business.
At Tevello, we believe in empowering Shopify merchants by providing an all-in-one solution to help them unlock new revenue streams and build meaningful connections with their audience. By integrating courses, digital products, and vibrant communities directly within your Shopify store, we are dedicated to simplifying your journey as an e-commerce entrepreneur.
In this in-depth guide, we’ll cover everything from domain basics to advanced DNS configurations, ensuring that you have a robust understanding of how this impacts your business goals. First, let us help you understand why pointing a custom domain to your Shopify account matters in the first place.
Understanding Domains and Their Importance
What is a Domain?
A domain name is a human-readable address that visitors use to access a website. Instead of typing a complex IP address, users can simply enter something memorable—like www.yourbusiness.com—to find your store. In e-commerce, a domain serves not just as an address but as a vital part of your branding strategy, reflecting professionalism and core identity.
Why a Custom Domain Matters
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Brand Identity: A well-chosen domain name reinforces brand identity, making it easier for customers to remember and return to your store.
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Trustworthiness: Consumers are more likely to trust a website with a professional domain. A custom domain signals stability and attention to detail.
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SEO Benefits: Search engines often favor established domains over free subdomains, giving your store an edge in ranking higher in search results.
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Increased Traffic: A memorable domain can lead to increased traffic and ultimately, revenue, as customers are more likely to recommend your site when it stands out.
Transitioning to Your Own Domain
As you consider transitioning from a default Shopify subdomain (e.g., yourstore.myshopify.com) to your own custom domain, it can feel daunting. But know that you’re not alone. Many Shopify merchants like you have successfully navigated this process, and we at Tevello are here to guide you every step of the way.
Now that we understand the importance of a custom domain, let’s dive deeper into how to point a domain to Shopify—whether you purchased it from popular registrars like Namecheap or GoDaddy.
Steps to Point Your Domain to Shopify
Step 1: Choose the Right Domain Name
Before diving into the technical steps, ensure that your domain name aligns with your brand and is easy to remember. Consider the following tips:
- Keep it Short and Clear: Ideally between 6-14 characters.
- Avoid Numbers and Hyphens: These can often lead to confusion.
- Make it Brandable: Aim for uniqueness that resonates with your audience.
Once you've secured a domain, it’s time to connect it to Shopify.
Step 2: Access Your Domain Registrar's Settings
Depending on where you've purchased your domain, the initial steps may vary slightly. For this post, we’ll focus on the two popular options—Namecheap and GoDaddy.
Pointing Your Domain using Namecheap
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Log in to Your Namecheap Account:
- Navigate to the Domain List and find the domain you wish to connect.
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Manage Your Domain:
- Click on the Manage button next to the relevant domain name.
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Advanced DNS Settings:
- Locate the Advanced DNS tab. Here you'll see options to configure your DNS records.
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Add A and CNAME Records:
- Set up the necessary records:
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A Record: For your root domain, set the host as "@" and point it to Shopify's IP address:
23.227.38.65. -
CNAME Record: For the "www" subdomain, set the host as "www" and point it to Shopify's URL:
shops.myshopify.com.
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A Record: For your root domain, set the host as "@" and point it to Shopify's IP address:
- Set up the necessary records:
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Modify Other Records If Necessary:
- If you wish to use another subdomain (like store.yourdomain.com), create a CNAME record for it as well.
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Save Your Changes:
- Confirm this action, and wait for the records to update, which usually takes up to 30 minutes.
Pointing Your Domain using GoDaddy
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Log in to Your GoDaddy Account:
- Click on your profile icon and select My Products.
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Manage Domains:
- From the list of your domains, click on DNS beside the domain you want to connect.
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Edit A Record:
- Find the A Record section, edit the existing record with the host "@" to point to
23.227.38.65.
- Find the A Record section, edit the existing record with the host "@" to point to
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Edit CNAME Record:
- Modify or add a CNAME record for the "www" version to connect to
shops.myshopify.com.
- Modify or add a CNAME record for the "www" version to connect to
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Save Changes:
- Don't forget to save these alterations!
Now that both records are set up, it’s time to verify the connection back in your Shopify account.
Step 3: Verify Your Domain on Shopify
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Access Your Shopify Admin:
- Go to Settings > Domains in your Shopify admin panel.
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Add Existing Domain:
- Click on Connect existing domain and enter your custom domain (e.g., www.yourbusiness.com).
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Verify Connection:
- Click Verify Connection to check if the domain is properly linked. If everything is set up correctly, you will see a success confirmation.
Step 4: Additional Verification (if needed)
Occasionally, you may need to create a TXT record to verify domain ownership. This is particularly relevant to new domains or recently transferred domains.
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Find the TXT record Value in Shopify:
- It will be located in the same area where you added your custom domain.
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Return to Your Domain Registrar:
- Access your DNS management area.
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Add TXT Record:
- Create a new record with the host, and paste the TXT value provided by Shopify.
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Save All Changes:
- Again, allow some time for the changes to propagate.
Troubleshooting Common Issues
Sometimes the process may not go as smoothly as expected. Here are a few common issues and how to address them:
Domain Not Verified
- Check DNS Records: Ensure that the A and CNAME records are correctly entered and saved.
- Propagation Time: Sometimes, it may take up to 48 hours for the DNS changes to fully propagate. Patience is key.
SSL Certificate Problems
An SSL certificate is crucial for securing your site. If you encounter issues:
- Check for Mixed Content: Ensure all internal links and resources are loaded via HTTPS.
- Recheck DNS Entries: Ensure no conflicting records are present.
The Impact of a Custom Domain on Your E-commerce Strategy
Having a custom domain is just the beginning. It sets the stage for a series of strategic decisions that can substantially impact your e-commerce success.
Building Customer Trust
Starting with a custom domain enhances your perceived legitimacy and professionalism in the eyes of potential customers. This trust is critical when they consider making a purchase, as consumers are naturally wary of sites that feel unestablished or too similar to others.
Enhancing SEO
From an SEO perspective, a relevant domain name can improve your online visibility. Search engines often rank sites with domain names that include keywords pertinent to the business, driving organic traffic to your store.
Creating an Engaging User Experience
A straightforward domain allows for more memorable marketing efforts. For example, if you're promoting upcoming courses integrated within your Shopify store, having a direct and professional domain ensures that customers don't have to stumble upon your store but can instead effortlessly navigate and access it.
Leveraging Community Engagement
With Tevello, our seamless integration capabilities afford Shopify merchants not just the ability to sell but also host courses and cultivate strong community ties. When you direct users to your unique domain, they can engage with your brand in ways far beyond mere transactions.
Ready to build your course? Get started with Tevello by installing our app today! Start your 14-day free trial of Tevello today.
Success Stories: Real-Life Examples of Domain Impact
Case Study: Craft Supplies Merchant
Consider a Shopify merchant specializing in craft supplies. They sold products but were not making expected profits. After transitioning to a custom domain, they began offering "Beginner's Knitting" courses. Customers who arrived through SEO searches for knitting inspired backlinks, resulting in increased product sales as well.
Case Study: Health and Wellness Expert
Another practical example is a health expert who launched a Shopify site selling e-books and online wellness classes. By creating a custom domain that resonated with their brand, they built a community that engaged with them, increasing sales and customer satisfaction.
Conclusion
Pointing a custom domain to your Shopify store is not just a technical step; it is a strategic move towards brand establishment, customer trust, and business growth. With proper configuration and a clear understanding of its benefits, you can leverage your domain to create an impressive digital storefront.
At Tevello, we equip you with the tools you need to not only manage your online courses and digital products but also create memorable community experiences. By using our app, you can start transforming your Shopify store today. Learn about our simple, transparent, flat-rate pricing with no hidden fees, and join other successful merchants by starting your 14-day free trial of Tevello today.
FAQ
How long does it take for the domain to point to Shopify? After setting up your DNS records, it can take up to 48 hours for them to propagate fully. Usually, within 30 minutes, you can verify the connection on Shopify.
Do I need to pay for a custom domain? Yes, domains are typically purchased from registrars like Namecheap or GoDaddy. The cost varies but is generally affordable.
What is an SSL certificate? An SSL certificate encrypts the data transmitted between a customer's browser and your website, ensuring that sensitive information is protected.
Can I change my domain later if needed? Yes, you can always change your domain if necessary. Just follow the appropriate steps to update your DNS settings and verify the new domain through your Shopify account.
Can I use multiple domains for my Shopify store? Yes, you can point multiple domains to your Shopify store, allowing you to capture different customer segments and use various marketing strategies.
By equipping yourself with a professional domain and leveraging all the features Tevello offers, you can enhance your e-commerce strategy and achieve your business goals. The future of your Shopify store begins today!


